Billing Terms & Conditions

These Billing Terms & Conditions outline how payments are handled at Riverlik.
By placing an order on our website, you confirm that you understand and agree to the billing practices described below.

1. Accepted Payment Methods

To ensure a secure and convenient checkout process, Riverlik supports several payment options.
We currently accept:

    • American Express
    • Apple Pay
    • Diners Club
    • Discover
    • Google Pay
    • Maestro
    • Mastercard
    • Shop Pay
    • Union Pay
    • Visa
    • Bank Transfers (available for bulk or special orders – contact us for more information)

All payments are charged in United States (USD).

2. Payment Processing

• Full payment must be completed at checkout.
• We do not begin preparing, packaging, or shipping an order until payment has been successfully verified.
• Orders with failed or declined transactions will not be confirmed.

3. Pricing & Currency

• All pricing displayed on Riverlik is shown in United States (USD).
• Prices may be updated without prior notification based on changes in promotions, product costs, or market conditions.
• Taxes, fees, and shipping costs (if applicable) are clearly shown during checkout before you finalize your order.

4. Secure Payment Processing

• Riverlik uses SSL encryption and reputable payment processors to ensure that every transaction is protected.
• We do not store or retain your credit card or payment information after a purchase is completed.

5. Refunds & Chargebacks

• All refunds are processed according to our official Refund & Return Policy.
• Unjustified or fraudulent chargebacks will be contested through the appropriate channels.
• If you experience a billing error or payment concern, please contact us at info@riverlik.com for quick assistance.

6. Fraud Prevention

• Riverlik may hold, review, or cancel any order suspected of fraud or unauthorized activity.
• For unusually large or high-risk orders, additional identity or payment verification may be required.

7. Contact Information

Store Name: Riverlik
Business name: ZCL LTD
Business Adress: 36 Ravensdale Road, London, N16 6SH, United Kingdom
Company number: 14364319
Warehouse Address: 47 Prescott St, Garden City, NY 11530, USA (Address available only for administrative correspondence and product returns. No physical point of sale at this address.)
Email: info@riverlik.com
Phone: +16783290999
Customer Service Hours: Monday to Sunday: 9:00 AM – 5:00 PM (GMT-5)
Response Time: We aim to answer all inquiries within 1-2 days.