Terms of service

This Terms of Service agreement outlines the rules under which Riverlik provides access to its website, products, and any related services.

Overview

This website is owned and operated by Riverlik.
Throughout these Terms, references to “we,” “us,” and “our” refer to Riverlik.

By using our site or purchasing any product from us, you agree to follow the conditions described here.
These Terms apply to every user of the site, including visitors, customers, vendors, and contributors.

Please review this document carefully. By continuing to use the website, you accept these Terms. If you do not agree, you must stop using the site and its services.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are of legal age in your jurisdiction, or that you have parental or guardian approval to use this website.

You agree not to use our services for illegal purposes or in violation of any applicable laws.
Any breach of these Terms may result in immediate suspension of your access.

2. General Conditions

We may decline service to any user at any time and for any reason.
You acknowledge that your information (excluding credit card data) may be transferred through various networks.
Credit card information is always encrypted for security during transmission.

3. Accuracy and Completeness of Information

We do not guarantee that information on the website is fully accurate, complete, or up to date.
All materials are provided for general use only and should not be your only basis for decisions.

4. Changes to Services and Prices

Product prices may be adjusted at any time without prior notice.
We also reserve the right to alter or discontinue any service or feature without warning.

5. Products and Services

Some items or services may be offered only online and may have limited stock.
Such products can be returned or exchanged only in accordance with our Refund & Return Policy.

6. Billing and Account Information

We may refuse, cancel, or limit any order at our discretion.

You must provide complete, accurate, and current information for all purchases and account registrations.

7. Optional Third-Party Tools

We may provide access to optional third-party tools that we neither supervise nor control.
You accept that using these tools is entirely at your own risk, and we are not responsible for how they operate.

8. Third-Party Links

Our website may contain links to third-party websites or resources.
We are not responsible for the content, policies, or accuracy of these external sites.

9. User Feedback and Submissions

By submitting comments, suggestions, or other content, you grant Riverlik a non-exclusive, royalty-free right to use and distribute that material.

You must not submit unlawful, offensive, or harmful content that infringes the rights of others.

10. Personal Information

Any personal information you submit is governed by our Privacy Policy.

11. Errors and Omissions

We may correct errors, update information, or change content at any time without prior notice.

12. Prohibited Activities

You may not use the site or its content:
• For illegal or unauthorized actions
• To violate the rights of others
• To transmit malware, harmful code, or spam
• To interfere with the security, integrity, or functionality of the website

13. Disclaimer of Warranties & Limitation of Liability

We do not guarantee that the site will run uninterrupted or error-free.
Results obtained from using the website may not always be accurate or reliable.

Riverlik, including its employees and affiliates, is not liable for any damages arising from your use of the website or products.

14. Indemnification

You agree to indemnify Riverlik, together with its partners, staff, and suppliers, against any claims or losses resulting from your violation of these Terms or infringement of any rights or laws.

15. Severability

If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply.

16. Termination

These Terms remain active unless ended by either you or us.
We may suspend or terminate your access immediately if you violate any section of these Terms.

17. Entire Agreement

These Terms, along with any other policies posted on our website, represent the entire agreement between you and Riverlik.

18. Governing Law

These Terms are governed by the laws of the United States, without regard to conflict-of-law rules.

19. Updates to Terms of Service

The latest version of these Terms will always be available on this page.
We may revise or replace parts of these Terms by posting updated versions on the website.

20. Contact Information

Store Name: Riverlik
Business name: ZCL LTD
Business Adress: 36 Ravensdale Road, London, N16 6SH, United Kingdom
Company number: 14364319
Warehouse Address: 47 Prescott St, Garden City, NY 11530, USA (Address available only for administrative correspondence and product returns. No physical point of sale at this address.)
Email: info@riverlik.com
Phone: +16783290999
Customer Service Hours: Monday to Sunday: 9:00 AM – 5:00 PM (GMT-5)
Response Time: We aim to answer all inquiries within 1-2 days.