Privacy policy

Last updated: 11.01.2026

This Privacy Policy outlines how Riverlik (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase through riverlik.com (the “Site”) or otherwise interact with our Services.
Please read this policy carefully to understand how your data is handled.

Updates to This Policy

We may periodically update this Privacy Policy to reflect changes in our business operations, legal requirements, or service improvements.
Whenever revisions occur, the newest version will be posted on this page and the “Last updated” date will be modified accordingly.

Information We Collect and How We Use It

To provide and improve our Services, we collect personal information from different sources. This information helps us process transactions, support customers, enhance our Site, and comply with legal standards.

Information You Provide to Us

We collect personal details you choose to share, such as:
• Contact information (name, address, email, phone number)
• Order and transaction details (billing/shipping information, payment confirmation)
• Account information (login credentials and security data)
• Messages and communications with our support team

Information Collected Automatically

As you use our Site, certain information is collected automatically through cookies or similar tracking technologies, including:
• Browser and device details
• IP address
• Pages viewed and browsing activity

This information helps us understand performance, improve functionality, and personalize your experience.

Information From Third Parties

We may receive information from partners such as payment providers, shipping carriers, or marketing platforms. This helps us process your orders and offer better service.

How We Use Your Personal Information

We use your personal information to:
• Complete and manage orders
• Communicate updates regarding purchases or account activity
• Offer customer service and resolve issues
• Provide marketing content where legally allowed
• Detect and prevent fraudulent or harmful activities
• Fulfill legal and regulatory obligations

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance Site performance, enable essential features, and tailor your browsing experience.
You can adjust or disable cookies in your browser settings, but certain parts of the Site may not work properly as a result.

Sharing Your Personal Information

We may share your information with:
• Service providers who perform functions on our behalf
• Business partners supporting logistics, payments, or marketing
• Affiliates connected with our operations
• Government authorities when required by law

We do not rent or sell your personal or sensitive data to third parties.

External Websites

Our Site may include links to third-party websites or services.
We are not responsible for their policies or content, and we recommend reviewing their privacy practices before sharing any information.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect data from minors.
If you believe a minor has submitted personal information, please contact us so we can remove it.

Data Security and Storage

We take reasonable technical, administrative, and physical measures to keep your personal information secure.
However, no system is completely safe from potential risks.
We retain personal information only for as long as necessary to meet legal, contractual, or operational requirements.

Your Data Rights

Depending on your region, you may have the right to:
• Access, update, or delete your information
• Request a copy of your data (data portability)
• Restrict or object to certain processing activities
• Withdraw consent where applicable
• File a complaint with your local data authority

To exercise these rights, contact us at info@riverlik.com. Verification may be required.

International Users

Your data may be transferred and processed in countries outside your own, following applicable data protection laws.
We ensure that appropriate safeguards are in place for such transfers.

Contact Information

Store Name: Riverlik
Business name: ZCL LTD
Business Adress: 36 Ravensdale Road, London, N16 6SH, United Kingdom
Company number: 14364319
Warehouse Address: 47 Prescott St, Garden City, NY 11530, USA (Address available only for administrative correspondence and product returns. No physical point of sale at this address.)
Email: info@riverlik.com
Phone: +16783290999
Customer Service Hours: Monday to Sunday: 9:00 AM – 5:00 PM (GMT-5)
Response Time: We aim to answer all inquiries within 1-2 days.